Thank you for shopping with PokemonCardAustralia.com. We are committed to delivering your orders quickly and securely across Australia.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
. Standard Shipping (Australia): 3–10 business days
. Express Shipping (Australia): 1–5 business days
Delivery times are estimates and may vary depending on your location and carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Shipping Costs
Shipping costs are calculated at checkout based on your order size, weight, and delivery location.
Lost or Delayed Shipments
While we work with reliable shipping partners, we are not responsible for delays caused by carriers, weather conditions, customs processing, or other factors beyond our control.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrectly entered addresses.
Contact Us
If you have any questions about your shipment, please contact our customer support team through the contact page on PokemonCardAustralia.com.